Privacy Policy

If you have any questions or comments about our Privacy Policy, please contact us using our contact page.

 

In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council, of April 27, 2016, on the protection of natural persons with regard to the processing of personal data and the free movement of these personal data (RGPD), it is informed that the personal data provided will be treated in a file called „Personal Data“ with the following treatment

  • PURPOSE
    The personal data provided will be processed by Dumanto, depending on the products, services or functionalities that you want to enjoy, you will need to process your personal data for the following purposes:

– Comply and execute the contracted services
The treatment of your data is necessary for the execution of the contracted service that links us with you. The data you provide us will be used to process, send and invoice the purchased products, as well as to manage possible returns once the purchase is made, manage requests for information on the availability of garments and sending information about our products.

To be able to place orders each client will provide, voluntarily and under their responsibility, their personal data (name, surname, address, telephone number, billing information and payment method) that must be true and accurate.

– Manage your registration as a Customer Area user
In case you decide to register as a user in our Client Area, we need to process your data to identify you as a user of this and give you access to its different functionalities, products and services that are available to you as a registered user. You can cancel your user account by contacting us through hello@dumanto.com.

– Newsletter
As long as you subscribe to our Newsletter, we will process your data to manage your subscription and send information about our products. Remember that you can unsubscribe from the Newsletter at any time through privacidad@dumanto.com.

– Promotional actions
By participating in any promotional action, you authorize us to treat the data you provide us based on each promotional action and we can communicate through various means such as social networks. In each promotional action in which you participate you will have available the legal bases where we will provide you with more detailed information about the treatment of your data.

– Address requests or requests made through our website
We only treat personal data that is strictly necessary to manage or resolve your request.

  • DEADLINE OF CONSERVATION OF DATA
    The period of preservation of your data will depend on the purposes for which we treat them:

– Comply and execute the contracted services
We will process your data for the time necessary to manage the purchase of the products you have purchased, including possible refunds or associated claims. As well as the time necessary to comply with legal obligations.

For some of the services, the personal data will be kept as long as you do not request its deletion.

– Register as a Customer Area user
We will treat your data during the time you maintain the status of registered user, that is, while you do not request deletion.

– Newsletter
We will treat your data until you unsubscribe or cancel your subscription to the newsletter.

– Promotional actions
We will keep your personal information while you do not request its deletion.

– Requests or requests made through our website
We will keep your personal data for as long as necessary to meet your request or request.

  • LEGITIMATION
    The legal basis for the treatment of the data for the purposes is the consent that is requested to the User, without in any case the withdrawal of the same condition the execution of the contract of provision of services:

– Comply and execute the contracted services
The processing of your data is necessary for the execution of the contract of sale that links us with you.

– Register as a Customer Area user
The processing of your data is necessary for the execution of the terms that regulate the use of the Client Area. In order for you to register as a user, we need to process your personal data.

– Newsletter:
The legitimate basis for processing your data is the consent you give us when you request the subscription.

– Promotional actions:
The legitimate basis to treat your data is when you accept the legal basis to participate in any promotional action.

– Requests or requests made through our website
We consider that we have a legitimate interest to attend your requests or queries that you ask us.

  • RECIPIENTS
    To be able to fulfil the purposes indicated in this Privacy Policy it is necessary to give access to your personal data to third parties that lend us support in the services that we offer you under their corresponding privacy conditions:
  • Commercial representatives of our brand
  • Suppliers of logistics, transport and delivery services.
  • Suppliers and collaborators of services related to marketing and advertising.
  • Technological service providers.
  • Tax advisors.
  • Financial entities.

As well as in cases of legal requirements and / or public or private bodies for the correct development of the agreed service.

Dumanto uses data management management software with servers located in the EU and complies with their respective Data Protection regulations.

  • RIGHTS
    You have the right to obtain confirmation about whether we are dealing with personal data concerning you at Dumanto, or not.

Likewise, you have the right to access your personal data, as well as to request the correction of inaccurate data or, where appropriate, request the deletion or limitation of your data when, among other reasons, the data is no longer necessary for the purposes that were collected.

In certain circumstances and for reasons related to your particular situation, you can oppose the processing of your data.

Likewise, you can exercise the right to the portability of the data, as well as withdraw the consents provided at any time, without affecting the legality of the treatment based on the consent prior to its withdrawal.

If you wish to make use of any of your rights, you can contact us by sending an email to privacidad@dumanto.com.

Finally, we inform you that you can contact the Spanish Data Protection Agency and other competent public bodies for any claim arising from the processing of your personal data.

  • COOKIES
    Dumanto uses cookies that are necessary for the proper functioning of the website. These can be deleted and / or blocked but parts of the site will stop working. When accessing the Web, the user will be informed of the use and reception of Cookies asking for their consent if it is necessary in the navigation. The user can configure their browser by preventing the processing of cookies.

By accessing the www.dumanto.com portal and / or its Registered User Area, the Web Portal’s own editor may use cookies, being able to collect user information such as visits made, in which areas, date of the visit, duration of the visit, etc. But in no case this information allows the personal identification of the user with name and surname.

Google Analytics, used for the recording of analytical data on the web.

  • https://www.google.com/policies/privacy/
  • Facebook, used by the social sharing buttons.
  • https://www.facebook.com/help/cookies?ref_type=sitefooter
  • Twitter, used by the social sharing buttons.
  • https://twitter.com/privacy
  • Pinterest, used by the social sharing buttons.
  • https://about.pinterest.com/privacy-policy

By using this website, the user consents to the processing of data collected through cookies by Google Analytics, Facebook, Twitter, Pinterest for the purposes indicated above.

  • CONFIDENTIALITY
    Dumanto will treat the data of the User at all times in an absolutely confidential and keeping the mandatory duty of secrecy regarding them, in accordance with the provisions of the implementing regulations, adopting the necessary technical and organisational measures to ensure the security of your data and avoid its alteration, loss, treatment or unauthorised access, taking into account the state of the technology, the nature of the stored data and the risks to which they are exposed.
  • CHANGES IN THE PRIVACY POLICY
    Dumanto reserves the right to revise its Privacy Policy at the time it deems appropriate, in which case we will notify you of the change in question when it is significant to your privacy, so that you can review the changes, assess them and, in their case, oppose or unsubscribe from a service or functionality.

In any case, we kindly ask you to check this privacy statement regularly to read the latest version of Dumanto’s Privacy Policy in case there are minor changes.

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